Exhibitor FAQ
1. Exhibitor's area
- How do I access my Exhibitor Area?
- I lost/forgot my login/password of my exhibitor area. How do I get it back ?
- How do I access my customer/exhibitor area?
How do I access my Exhibitor Area? Fermer
To connect to your personal space, you must have your login (registration e-mail address) and your password ( sent by e-mail at the opening of the platform).
I lost/forgot my login/password of my exhibitor area. How do I get it back ? Fermer
Access codes to your exhibitor section will no longer be sent to you by email. If you lost your password, enter your login and click on "Password forgotten". A new password will automatically be sent to you by email. Don't forget to add the email: [email protected] to your address book.
How do I access my customer/exhibitor area? Fermer
Your exhibitor area can be accessed from the following address: https://event.all4pack.com/2020/en/
2. Exhibitor registration
- Individual companies: You wish to share your stand with one or more companies
- Are there collective stands/pavilions? Can several people exhibit on one stand?
- Can we choose our location?
- What documents do I need to provide for my registration?
- What is the deadline for finalizing my registration?
- Who can I contact before and after I register?
Individual companies: You wish to share your stand with one or more companies Fermer
You must have subscribed to a Partner Business Pack when you register. Otherwise, you can order a partner pack in the online shop from your exhibitor area.
To declare them, you can go to the "Partners" tab and then to "Declare my partners".
Are there collective stands/pavilions? Can several people exhibit on one stand? Fermer
Yes, to register a co-exhibitor or group exhibitor, the direct exhibitor or organizer must first order the corresponding item in the online store. For example, for a co-exhibitor, the article "Co-exhibitor's pack" must be ordered. This order can be made either when registering or once the latter has been validated in the online store in the customer/exhibitor area. Once the order has been placed, the exhibitor must then fill in the information associated with this registration in his exhibitor space in the "Partners" tab, then "Declare my partners". Once entered, he must wait for the validation of the Organizer so that his partner company can be listed in the list of exhibitors on the website.
Can we choose our location? Fermer
You can tell your sales representative what you would like to do and he or she will do his or her best to accommodate you. A plan of your location will then be submitted to you for acceptance.
What documents do I need to provide for my registration? Fermer
A Kbis with all your details will be requested.
What is the deadline for finalizing my registration? Fermer
You have until the day before the show opens, November 20, 2022, to register (subject to space availability).
Who can I contact before and after I register? Fermer
Before you register you can contact our sales team
3. Accompaniment
What support measures are available to me? Fermer
For all enquiries concerning the support measures for SIAL Paris 2022, please contact your dedicated sales representative [email protected]
4. My booth and equipment
- Where can I find the architectural regulations?
- I have a bare stand: Who do I send my layout to?
- How do I declare a decorator?
- I have an equipped booth, who do I send my plan to?
- Bare stands: How do I order my equipment?
- I will have a machine running on my stand, what should I do?
- Where can I find all the regulations, GTC ...?
- What are the different stand offers ?
Where can I find the architectural regulations? Fermer
You can find the he architectural regulations are available in your exhibitor area, in the "Practical Information" section.
I have a bare stand: Who do I send my layout to? Fermer
If you have a bare stand, you must send your plan to the following address before 07 October 2022: [email protected].
How do I declare a decorator? Fermer
The decorators' declaration can be made through your Exhibitor Area, under "My account" then "My decorators".
I have an equipped booth, who do I send my plan to? Fermer
If you have an equipped stand, the service provider will contact you directly.
Bare stands: How do I order my equipment? Fermer
For bare stands you can order your equipment in the online shop.
I will have a machine running on my stand, what should I do? Fermer
You must complete the online form Machine in operation (one form per machine) in the Exhibitor Guide.
This form allows to :
- Accompany you during the installation of your machine.
- Give the necessary information to the safety officer who will come to check that your installation complies with the show's safety regulations.
- Passing on information to the visitors of the show, within the framework of a "machines in operation" tour specially created to encourage them to come to your stand to attend your machine demonstrations.
Where can I find all the regulations, GTC ...? Fermer
The different rules can be downloaded in your client/exhibitor area, tab "Practical information".
What are the different stand offers ? Fermer
We offer different types of stands
Contact our sales team for more information
5. Badges
- How many exhibitor badges am I entitled to?
- How do I retrieve my exhibitor badges?
- How do I personalize my exhibitor badges?
- How do I order my supplier badges?
- Where and when can I pick up my badges?
How many exhibitor badges am I entitled to? Fermer
The quota of badges allocated to exhibitors is 1 badge/3m². Please note that for the pavilions, the total quota includes the quota of co-exhibitors and it is therefore up to the organizing exhibitor to dispatch them.
How do I retrieve my exhibitor badges? Fermer
You can edit and download your exhibitor badges from your exhibitor area. Please note that you will need a unique email address for each badge to be edited. Once created, you will be able to download them individually or as a whole in PDF format.
How do I personalize my exhibitor badges? Fermer
You must personalize them in your exhibitor area in the tab and heading " Badges & Invitations > Exhibitor badges " or by clicking on the button in the " Home " tab.
How do I order my supplier badges? Fermer
You can order your supplier badges from your exhibitor section. There is no limited quota. Please note that supplier badges only give access to the show during the assembling and dismantling periods. Access will be refused during the opening days of the show.
Where and when can I pick up my badges? Fermer
The number of badges you receive depends on the size of your stand (quotas are indicated in your exhibitor guide).Additional badges can be ordered.
The badges will be sent by e-mail in the form of electronic badges.
6. Invitations
- How to get invitations for my guests?
- Where will I receive paper invitations?
- How do I use my e-invitations?
- Am I entitled to invitations ?
How to get invitations for my guests? Fermer
When you registered, you chose a business package (one, plus or first) which includes a quota of 100 paper invitations.
You will receive them by post in September.
You also have e-invitations at your disposal.
Where will I receive paper invitations? Fermer
You will receive them at the postal address you gave when you registered.
To change your delivery address, please contact our customer service
How do I use my e-invitations? Fermer
In your Exhibitor Area, in the "Communication" section, you will soon be able to access your e-invitations and send them by e-mail to your customers.
Am I entitled to invitations ? Fermer
Yes, invitation cards are included in your exhibitor pack. Moreover, you have the possibility to send dematerialized e-invitations via your Exhibitor Area.
7. Communication / Catalogue
How to register in the Catalogue? Fermer
You can register on the catalog from this page of your exhibitor area.
Where can I download my customised banner? Fermer
You can create your own banners with the help of our tool: https://all4pack-2020.mediakit.cc/
or from your exhibitor space
8. Mobile app
When can I download the ALL4PACK application? Fermer
The new ALL4PACK mobile application will be available from November 2022. To be informed about the availability of the application do not hesitate to subscribe to our newsletter or to follow us on Facebook, LinkedIn, Instagram or Twitter.
How do I use the matchmaking service? Fermer
From November 2022, you will be able to access the networking service from the ALL4PACK mobile application. Our networking solution will boost your business opportunities.
9. Orders & Invoices
- I have not received my invoice
- Where to consult my orders?
- Where to find ALL4PACK's bank details?
- How does the recovery of vat work?
- Can I pay in instalments?
I have not received my invoice Fermer
You can find it on your exhibitor section in "Financial area > Invoices and payment". If you do not see it, it means that it has not yet been sent to you and will be sent to you as soon as possible by our invoicing department. If you are not the one paying, then you will not have access to the invoices and we advise you to contact directly the company in charge of the payment of your participation.
Where to consult my orders? Fermer
You can view all your orders in your Customer Area in the tab and section "Financial Zone> Orders and or > Items ordered".
Where to find ALL4PACK's bank details? Fermer
You will find the ALL4PACK bank details at the bottom of your invoices.
How does the recovery of vat work? Fermer
For all information and procedures concerning a VAT refund application, you can contact our tax representative directly: TEVEA INTERNATIONAL [email protected]
Can I pay in instalments? Fermer
Contact your Sales Manager.
10. Installation / dismantling
- What are the installation and dismantling dates?
- How can I order installation/disassembly badges for my service providers and subcontractors?
- I have a logistical question. Who can I get in touch with ?
- I would like to obtain technical and logistical information
What are the installation and dismantling dates? Fermer
The dates and times of the exhibition set-up and dismantling are available in your exhibitor area and in your exhibitor guide.
How can I order installation/disassembly badges for my service providers and subcontractors? Fermer
The installation/disassembly badges for your service providers and subcontractors are non-nominative and will be available at the entrance to the halls from the start of installation. They will be distributed by the security service set up by the organiser. They are not valid during the period of opening to the public from Monday 21st to Thursday 24th November 2022.
I have a logistical question. Who can I get in touch with ? Fermer
If you have any logistical questions, please feel free to consult our exhibitor's guide.
This guide does not contain the answer to your question, please contact our team by e-mail at the following address: [email protected]
I would like to obtain technical and logistical information Fermer
All this information can be found in the exhibitor's technical guide which can be downloaded from your exhibitor's area.
11. Access to the Exhibition Center
- When can I order my technical services (furniture, electricity, ...)?
- Where should I have my equipment delivered?
- How can I get to the exhibition centre for delivery and to the exhibitors' car park?
- Where can I order my parking space?
When can I order my technical services (furniture, electricity, ...)? Fermer
Technical orders will be available from 31 May 2020 on your exhibitor area.
Where should I have my equipment delivered? Fermer
Please indicate the following address:
ALL4PACK 2022 - Parc des expositions Paris Nord Villepinte
Company name :
Booth number
Name of local contact and mobile phone number
94410 VILLEPINTE FRANCE.
WARNING, delivery and reception are carried out under the responsibility of the exhibitor and in his presence on the stand. The Paris Nord Villepinte Exhibition Centre or the organiser cannot be held liable in any way whatsoever.
How can I get to the exhibition centre for delivery and to the exhibitors' car park? Fermer
Parking is free of charge during set-up / dismantling, however you must declare each vehicle on LOGIPASS - XXXXXX
Access to the exhibitor car park is via the A104, exit n°1
Where can I order my parking space? Fermer
To order a parking space, you must go to your customer / exhibitor area:
12. Accommodation
Do you have any hotel recommendations for me? Fermer
To consult the accommodation offers proposed by B-Network, the official hotel reservation centre for the show and benefit from a preferential rate for your hotel reservation click here
13. Miscellaneous
Where can I find the list of exhibitors? Fermer
The list of registered exhibitors can be found on the exhibition website